As a certified lead auditor for ISO 9001:2015 and IATF 16949:2016, my primary objective is to collaborate with clients to establish, sustain, and enhance their quality management systems (QMS) in alignment with the ISO 9001 and IATF 16949 standards.

 

At Think Quality First Consulting & Training Services Inc., our commitment is to deliver a Quality Management System (QMS) that enables our clients to:

• Standardize their operational processes.

• Construct a robust, well-documented process and record-keeping system.

• Focus on and drive continuous improvement initiatives.

• Expand their market reach and explore new avenues for business growth.

• Ensure compliance with specific regulatory and legal mandates.

• Refine their audit processes, both internally and with suppliers or other third-party entities.

• Enhance the mechanisms for collecting and analyzing customer feedback.

• Strengthen and broaden the scope of corrective action measures.

 

Our dedication is to providing comprehensive support that not only meets but exceeds the quality management expectations of our clients, fostering an environment of excellence and continuous growth.

 

What we offer?

 

• Understanding the Current State

• Designing the Quality Management System

  • Based on the assessment, we design a QMS tailored to the organization's specific needs, industry standards, and regulatory requirements. This design phase includes:

    • Documentation: Developing or updating quality policies, procedures, and records that articulate the organization’s commitment to quality and detail how quality objectives will be achieved.

    • Process Design: Identifying, mapping, and optimizing key processes to ensure they are efficient and capable of producing quality outcomes. This includes defining clear roles, responsibilities, and authority within the QMS.

    • Quality Objectives: Setting specific, measurable quality objectives aligned with the organization's strategic goals.

• Implementation Support

• Certification and Compliance

  • Preparation for Certification: Helping organizations prepare for the certification audit by ensuring all elements of the QMS meet the chosen standard’s requirements.

  • Audit Support: Providing support during the external audit process, including addressing any findings or gaps identified by auditors.

• Continuous Improvement

  • Establishing key performance indicators (KPIs) for quality and setting up systems for regular monitoring and reporting.

  • Conducting internal audits and management reviews to assess the effectiveness of the QMS and identify areas for improvement.

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